Frequently Asked Questions

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Logistical

Flow Cytometry

Mass Cytometry

Genomics

Logistical

Q. How do I get started?

See here under New Users.

Q. Can the Core process samples before they get on the instruments?

No, not at this time. The user is repsonsible for processing their own samples. If you are interested in this type of sample processing service to be added, please send the Director an email, so we can document the request for that type of service.  In the interim, if you are looking for a full service where they will consult, process, run samples, and/or analyze, please see here for the Core Immunology Lab (CIL).

Q. How do I get speedtypes added to my profile?

If you want to add speedtypes to your profile, you’ll need your PI or whomever they’ve delegated as the Lab manager role to do it through MyCores. 

Add/Change a User’s Associated Speedtype

1. From the Maintenance Menu at top, select Resource User Maintenance.

2. Click the User’s Name.

3. Check the Speedtype(s) you want to associate with the user.

4. Click Update. The user now has access to the selected speedtypes.

5. Click Cancel to return to the Principal Investigator Portal.

Q. How do I edit, modify, or cancel my time?

See here for scheduleding and cancellation rules. 

Q. Will I be charged for the entire scheduled time even if I finish early?  

Yes, we bill by scheduled or actual, whichever is greater, in order to provide experimental flexability.  Try not to overbook or block times.  See here for more info on rules and scheduling.

Q. Can I cancel after the fact or reduce my time if I finish early?

No, we bill by scheduled or actual, whichever is greater, in order to provide experimental flexability.  Try not to overbook or block times.  See here for more info on rules and scheduling.

Q. Can you adjust the times for billing if someone went into my time?  

Yes. Please contact us and let us know.  We know the usage can go over and under, but if it's over 15 minutes, then the proper party should be charged.  Please book the appropriate time.

Q. Can you adjust the times for billing if someone else wants my excess time?  

Yes. Please contact us and let us know along with the other user who wants the excess time.  

 

Flow Cytometry

Sample Prep

Reagents

Panels

OMIPS

Instruments

Analyzers

Cell Sorters

Controls

QC

Instrument setup

Compensation

Running samples

Data Analysis

Long term studies

Standardization

Standardizing multiple instruments

Grants

Mass Cytometry

Genomics

Don't see your question here?  Contact us.